Privacy Policy

1. Our commitment

We are The Age Tech SA, based at Rue Cité-Derrière 15, CH-1005 Lausanne, Switzerland. When you visit our website or become our customer, we are responsible for personal data processing. This means that we determine the purposes and means of processing (collection, use, transmission, storage, etc.) of your personal data.

We respect your right to privacy, as well as the applicable legislation. This policy explains how we process your personal data and presents your rights. The French version of the privacy policy is the one prevailing in case of translation error.

2. When and how we collect data


Data you disclose

Data we collect

You visit our website



You register on our website



You browse the products and fill the basket



You place an order



You contact our customer service



You receive emails from us



You give your consent to marketing messages



3. Types of data we collect

Contact details: name, first name, e-mail, address, phone number, …

Financial data: account number, credit / debit card details, …

Order data: products ordered, delivery address, returns, etc.

Preferences data: language of the website, shopping cart, viewed products, etc.

Registration data: IP address, pseudonym, browser type and version, operating system, approximate geolocation, …

Information on how you visited the website: duration of consultation, pages and products viewed, other actions, errors, etc.

We do not collect any sensitive data. In addition, our website does not contain information intended directly for minors. Minors should not disclose personal data without parental consent.

4. Why and how we use your data

Process your orders and provide customer service

Offer you products that match your preferences

Improve your comfort of using the website

Ensure the functioning and continuous optimization of the website

Marketing (with your consent)

The user has the right to withdraw his consent at any time. The withdrawal of consent does not compromise the lawfulness of the processing based on the consent made before this withdrawal. The exercise of this right can be done by email to hello (at)

5. Your rights

– Right of access: you can ask us at any time for the personal data that we hold about you, as well as other information concerning the way in which we treat it.
– Data rectification and deletion rights: you can ask us to correct, update or delete data related to you. First, you are invited to make the necessary changes yourself from your user account. You can also ask us to make other changes if these cannot be made from your account, as well as to erase all data related to you.
– Right to portability of your data: you have the right to receive from us personal data concerning you in a structured, commonly used and machine-readable format. If you wish, you can thus transmit this data to another data controller.

Your request will be processed provided that you provide proof of your identity, in particular by producing a scanned and valid identity document. The exercise of these rights can be done by email to hello (at)

6. The security of your data

We have taken technical and organizational measures to protect your personal data against unauthorized or abusive access. We continually adapt these measures according to technological developments and their availability.

7. Where do we keep your data?

Subject to data transferred to third parties (see below), your personal data is stored in Switzerland.

8. How long do we keep your data?

We only keep your personal data for as long as is reasonably necessary to enable the fulfillment of the purposes for which they are processed, as well as for legal reasons (accounting in particular with regard to sales). We permanently delete your data if we no longer need it for the purposes mentioned above.

9. Who do we transfer your data to?

We transfer your data only when necessary and in accordance with the guarantees of this policy. We make sure that the subcontractors guarantee the same level of protection as us and that they will limit the processing to the authorized purposes only.

When personal data is transferred to a third party in the United States, we take steps to ensure that the organization in question is certified with the EU-U.S. and Swiss-U.S. Privacy Shield.

Third parties:
– Google Analytics: a website audience analysis service that we use to track your use of our site and prepare reports on the activity of its users.
– Social networks: the pages of our website use social plugins, for example those of the social networks Facebook, Instagram or Twitter.
– Mailchimp: We use the services of Mailchimp for our newsletter platform, as well as for certain marketing emails. [By registering on our site or giving us your email address, you agree that your contact data will be sent to Mailchimp for use in full accordance with their Data Protection and Terms of Use
– Payments: Stripe

10. How we use cookies

We use cookies to optimize our site and improve our services. You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you disable cookies, some features of our website may not work properly. Please note that we have no control over third-party cookies set by other websites.